Privacy Policy
About Us
“We”, “us,” or “our” means Proxima Partners, with its principal place of business at 1875 Mission St, Ste 103-425, San Francisco, CA 94103-3560.
Privacy Policy - the basics
Your privacy is important to us, so we’ve developed this Privacy Policy to explain how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services, and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we use your personal information, please contact us via e-mail at admin@liveproxima.org.
What Personal Information We Collect and How We Collect It?
We collect personal information that you provide directly to us:
Contact information. If you sign up to receive our newsletter, emails, or text messages, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you regarding the Services.
Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third-party payment processing company. Use and storage of that information are governed by the third-party payment processor’s applicable privacy policy.
Survey information. You may provide us with other personal information when you fill out a form, respond to our surveys or questionnaires, provide feedback, participate in promotions, or use other features of the Services.
How We Use Your Personal Information?
As a nonprofit organization, we may use your personal information to support our mission-related activities, including fundraising, volunteer coordination, and program delivery.
We use the personal information we collect for the following reasons:
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To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
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To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
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To provide you with information about the Services that you request from us or which we feel may interest you.
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To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
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To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
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To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
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To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.
How We Share Your Personal Information?
We may share your personal information in the following ways:
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With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example, data analytics, research, marketing, and financial services.
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In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
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If you choose to share your mobile number or opt in to receive text messages from us, we will use that information only to send the updates, reminders, and messages you’ve requested. We do not sell, rent, or share mobile numbers, text messaging consent information, or related personal data with third parties or affiliates for their own marketing or promotional purposes.
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Any mobile information you provide will be used solely to deliver communications from Proxima Partners, and will not be shared with third parties except as needed to carry out our Services (for example, through our messaging platform providers).
We may be legally required to disclose or share your personal information without your consent in some circumstances, for example, to comply with a court order or law enforcement. In such circumstances, we will disclose your personal data only if we have a good-faith belief that such disclosure is required by applicable law.
Your Marketing Choices
When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.
We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.
You may unsubscribe from marketing messages at any time by using the link in our emails or by contacting us at admin@liveproxima.org. Withdrawing consent will not affect the lawfulness of any processing carried out before your withdrawal.
Retention of Your Data and Deletion
Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.
When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).
The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze site traffic, and understand usage patterns. You can manage cookies through your browser settings.
International Transfers
When transferring personal information outside the United States, we use legal mechanisms such as Standard Contractual Clauses or rely on service providers certified under recognized frameworks.
Your Rights
You may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict how we use it. These rights may vary depending on where you live and the laws that apply to you. To exercise these rights, please contact us at admin@liveproxima.org. We will respond in accordance with applicable laws.
Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If we become aware that we have collected personal data from a child under 13 without parental consent, we will delete that information promptly.
Changes to This Privacy Policy
From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.
Use of Third-Parties
Proxima Partners uses SofterWare, Inc. to collect donations and maintain donor records. You can review SofterWare’s Privacy Policy here.
Contact Us
If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:
Proxima Partners
1875 Mission St Ste 103-425 San Francisco CA 94103-3560
Last Updated: October 13, 2025